Topper – Sale Chatbot
Shopping footwear and clothing through WhatsApp
![topper topper](https://titanseven.com/wp-content/uploads/2020/12/topper-500x931.png)
Un camino por el que las marcas pueden avanzar del engagement a la venta, es a través del uso de Chatbots. Aproximadamente el 40% de la gente de todas las edades prefieren interactuar con un chatbot cuando compran online
Los chatbots puede ser claves para conectar con el consumidor y ayudar a cerrar la venta, tanto online como in store.
Topper – Sale Chatbot
Shopping footwear and clothing through WhatsApp
![topper topper](https://titanseven.com/wp-content/uploads/2020/12/topper-500x931.png)
One way that brands can move from engagement to transaction with shoppers today, is through the use of chatbots which have grown in adoption. Approximately 40% of people of all ages prefer to use chatbots when shopping online.
Chatbots can be a relevant avenue to connect with shoppers and help close the deal, both online and in store.
With almost 24 stores closed due to restrictions, we offered Topper – a clothing brand from Argentina – to pilot a new sales channel through the use of a WhatsApp chatbot.
The click to chat link was shared online and had a strong presence on social media. And we created a QR to be displayed on store window POP. By scanning this code or accessing via links shoppers were able to start the conversation on WhatsApp, being guided to their purchase through messaging.
In 3 months, the bot collected 9K consumers purchase intent, reflecting a positive ROI. And by gathering shopper’s data, the chatbot offers even more value to the brand post-activation. We also created a chatbot for Fanta that drove brand love by rewarding shoppers. By scanning the Fanta package label, shoppers could have a dialogue with the brand through a chatbot, getting rewarded with a coupon that drove back to retail.
![](https://titanseven.com/wp-content/uploads/2020/12/Artboard-2-copy@4x.png)
Is your brand ready to converse with shoppers through a Chatbot?
Let us help you create an activation to win with consumers today!
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